Privacy Policy for ExpatYou
At ExpatYou, we prioritize the protection of your personal data. This policy outlines the types of data we collect, how we process it, and your rights concerning your data.
1. Controller
The entity responsible for data processing on this website is:
Phygilime GmbH
Zurich, Switzerland
Email: info@phygilime.com
2. Data Protection Officer
Our Data Protection Officer can be contacted at:
Email: dataprotection@phygilime.com
3. Collection and Processing of Personal Data
We collect and process personal data that you voluntarily provide, including:
- Contact Information: When you contact us via the contact forms and/Whatsapp, we collect your name and email address, and phone number (if applicable).
- Website Usage Data: Information about your visit, such as IP address, date and time of access, pages viewed, browser type, and operating system.
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Responding to Inquiries: To address your questions or requests submitted through our contact forms and/or Whatsapp contacts.
- Website Improvement: To analyse website usage and enhance our services.
The legal bases for processing your data are:
- Performance of a Contract: Processing is necessary to respond to your inquiries or provide services and/or products you request.
- Legitimate Interests: Processing is based on our legitimate interest in improving our services and/or products, and ensuring the security of our website.
5. Cookies
We use cookies to enhance your browsing experience and optimize our website. Cookies are small text files stored on your device. They help us recognize your browser and remember certain information.
- Session Cookies: These are temporary cookies that expire when you close your browser.
- Persistent Cookies: These remain on your device until they expire, or you delete them.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Third-Party Services
We integrate third-party services, like Google Analytics, to analyse website usage and manage communications. These services help us understand how visitors interact with our website.
Google may process your data outside of Switzerland or the EU. We have enabled IP anonymization to protect your privacy. For more information, see Google’s Privacy Policy.
We use Brevo as our marketing platform. By submitting our forms, you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo’s Privacy Policy.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
7. Data Transfers
If we transfer your personal data to countries without adequate data protection laws, we ensure appropriate safeguards are in place, such as standard contractual clauses or obtaining your explicit consent.
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specifically:
- Contact Information: Retained for up to two years after your last interaction with us.
- Website Usage Data: Retained for up to one year for analytical purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
9. Your Rights
You have the following rights regarding your personal data:
- Access: Request information about the data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Request limitation of data processing under certain conditions.
- Objection: Object to data processing based on legitimate interests.
- Data Portability: Receive your data in a structured, commonly used format.
- Withdrawal of Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at dataprotection@phygilime.com. We may require verification of your identity to process your request.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
12. Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Phygilime GmbH
8044 Zurich, Switzerland
Email: info@phygilime.com